In October 2022 and January 2023, China Tingying received the CTEAS 12-star Aftersales Service and CTEAS 12-star (continuous and effective service) certifications.
Issued by the National Commodity Aftersales Service Evaluation and Certification Committee and Beijing Wuzhou Tianyu Certification Centre, the CTEAS 12-star certification is a professional standard system for evaluating an enterprise's aftersales service.
CTEAS 12-star aftersales service certification is based on the CTEAS 102-2022 aftersales service trustworthiness certification specification, CTEAS 1001-2017 aftersales service system perfection certification evaluation specification, and the relevant requirements of the GB/T27922-2011 commodity aftersales service evaluation system; CTEAS 12-star (continuous and effective service) certification is based on CTEAS100, CTEAS 1001-2017 and the relevant standards of GB/T27922-2011 commodity aftersales service evaluation system.
The award of two CTEAS 12-star certificates demonstrates that CNTY has a developed, top-notch aftersales service system in the industry, reflecting its strength in operation, product service provision and brand building.
CNTY will continue to deepen the construction of service standards, improve the quality of products and services, and make greater contributions to environmental protection.
